Who we are

This Privacy Policy describes how The Topiary Tree Florist collects and uses the Personal Information described below. If you do not agree to abide by this or any future Privacy Policy, please do not use or access the services of The Topiary Tree Florist and inform us without delay by emailing thetopiarytreeflorist@googlemail.com

Our website address is: https://thetopiarytreeflorist.co.uk.

What personal data we collect and why we collect it

We collect some, or all of the following Personal Information.

Customer and Recipients: We collect the name, email address, telephone number, home address, work address and if available the social media user name of our customers.

We collect group photographs of our wedding couples and their wedding party.

We collect photographs of individuals with their agreement so as to illustrate our designs.

Use of Personal Information

We use the Personal Information that we collect from you to provide services to you.  This includes, but is not limited to, information about dates and times of consultation appointments, providing quotes, any additional services and special offers available by The Topiary Tree Florist.

We use photographs to advertise designs and services.

We use photographs of individuals with their permission to inspire customers with a similar look/theme/design.

Upon request, The Topiary Tree Florist will provide you with information about whether we hold any of your Personal Information and, if that is the case, what Personal Information we hold.

If your Personal Information changes, or if you wish to exercise your right to be forgotten, you may correct, update, delete or deactivate your information by emailing thetopiarytreeflorist@googlemail.com

We will respond to requests to access Personal Information within 10 business days of receipt of such a request.


The Topiary Tree Florist does not use cookies and tracking technologies.

Record Keeping and Retention

Records of Personal Information are kept on proprietary software and are protected by passwords.

Contractors providing administrative support to The Topiary Tree Florist need access to records that contain Personal Information.  Access to records by Contractors is provided through the use of proprietary systems protected by encryption and passwords such as “dropbox”.  Contractors are obliged to sign none disclosure agreements.

We will retain personal information for as long as is needed to provide the services and as is necessary to comply with our legal obligations, resolve disputes and enforce agreements.

Who we share your data with

We do not sell or lease your personal information to 3rd parties.

We do use social media such as Twitter, Facebook and Instagram to communicate with our customers. Such interactions with social media providers are governed by the privacy policy of the social media company providing them.

Public Forums

Our website offers publicly accessible information including photographs of our work and individuals. You should be aware that any information provided in these areas could be read, collected and used by others. To request removal of your Personal Information from our website contact us by email.

Contact Us

If you have any questions or comments about this Privacy Policy or about our use of your Personal Information you can contact us by emailing thetopiarytreeflorist@googlemail.com

Friday 25th May 2018, a new data protection law will come into effect in the EU, the General Data Protection Regulation (GDPR).